I was very impressed and surprised how much I learned just from talking to other customers and even talking to prospective customers.

Gregg Marquardt

Sales Communications Manager,

Schwan Food Company

Why Attend Interaction?

We can think of one really great reason: access to the latest data, best practices, case studies, insider tips, and real world examples presented by the best in the business all in one place. If that's not reason enough, here's a few more:

Be In the Know.

Interaction 2012 will be even more focused on innovation, with product launches, feature enhancements and innovative, first-to-market solutions. Your attendance assures that you'll be among the first to hear about these exciting new developments.

Gain Relevant Industry Insight.

Expertly designed, targeted industry sessions drill down on the information most pertinent to your business.

  • Customer Service and Loyalty.

    Tailored programs created expressly for contact center, customer experience and marketing professionals who are responsible for engaging and retaining customers in this unforgiving marketplace.

  • Maximizing ROI.

    Learn from top industry experts how to drive better results by automating your customer communications using innovative products, applications and strategies.

  • Collections Success:

    Hear from people who know what works. Relevant to a range of collections professionals, but especially those responsible for strategies, execution, metrics or IT systems that support collections.

  • Business Strategy:

    For executives responsible for setting the direction of their business units will gain insights on how proactive communications can fit into a larger CRM strategy.

Share Best Practices:

There's no better learning than what comes from real world successes. We've gathered the best and brightest and invited them to share their stories with you. Come away with new insights that you can put into play right away in your organization.

Network with Peers:

Some of the best ideas and relationships result from casual conversations. Interaction provides ample opportunities to mix and mingle with colleagues and industry leaders.